We sincerely apologize for the current delay you may be experiencing with your Petlab Co. orders. We’re dealing with a large surge of orders and due to the unprecedented circumstances caused by COVID-19, it has led to delays in shipping and dispatch times.
To continue our relationship and the promise of complete clarity between us, we will regularly update the information below so that there is complete transparency and you’re always up to date with the status of your order.
We appreciate having you as a customer and we're 100% dedicated to getting your furry friends their treats. Thank you for your patience. Please don’t hesitate to contact us here if you need any further assistance.
Please check the information below regarding shipment dates of specific, in-demand product
Joint Care Chews
|
ORDER DATE |
ETA SHIPPING |
NOTES |
|
Before April 23 |
Already Shipped / Delivered |
**tracking # available |
|
April 23 to May 5th |
May 11th (some delays**) |
**tracking # available |
|
May 6th to 25th |
Shipping June 8th to 12th |
TBA |
|
May 27th onwards |
Shipping June 17th |
TBA |
Itch Relief Chews
|
ORDER DATE |
ETA SHIPPING |
NOTES |
|
Before May 1st |
Already Shipped |
**tracking # available |
|
May 1st to 15th |
Shipping May 18th (some delays**) |
**tracking # available |
|
May 16th to 22nd |
Shipping May 25th |
TBA |
|
May 23rd to 27th |
Shipping May 29th |
TBA |
Additional Details:
**We are currently experiencing some delays with Joint Care Chews ordered between April 23 and May 5th & Itch Relief Chews between May 1st and May 15th - due to limitations of our fulfillment center.
